Support for VECROS hardware bought through this store. For account, billing, or device-registration questions, sign in at accounts.vecros.com.
Activate and register your hardware
Use the activation link in your order-confirmation email, or sign in at accounts.vecros.com, open Devices, generate the secure single-use command, and run it on the board. Registration links the product to your VECROS account and starts the warranty.
Warranty
Registered hardware carries a one-year standard warranty that begins when registration completes. The serial-linked authenticity and warranty certificate for each board is available at accounts.vecros.com/certificates. Keep the serial number and order information available when requesting support.
Documentation and tools
Setup, pinouts, and integration guides are at docs.vecros.com. Diagnostic tooling — flight log analyzer, propulsion calculator, thrust stand — is at developer.vecros.com.
Returns
Eligibility and conditions are described in the refund policy. Contact VECROS before returning hardware so the team can provide the correct instructions.
Contact
Technical and order questions: contact page. Community discussion: discuss.vecros.com. Common questions are answered on the FAQ page.
